Last Updated: 3rd Dec, 2025
Seas Lyfe (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website seaslyfe.com, book a charter, or interact with any of our services related to sailing tours, yacht charters, boat excursions, and ocean experiences in Puerto Vallarta.
By using our website or services, you consent to the practices outlined in this Privacy Policy.
1. Information We Collect
We collect personal and non-personal information to help provide a smooth and secure booking experience.
a. Personal Information You Provide
When you book a tour, complete a form, or contact us, we may collect the following information:
- Full name
- Email address
- Phone number
- Billing information
- Passenger details (group size, preferences)
- Special requests or accessibility needs
b. Payment Information
Payments are securely processed through trusted third-party providers such as FareHarbor or other booking software. Seas Lyfe does not store your full credit card information.
c. Automatically Collected Information
When you browse the website, we may collect your:
- IP address
- Browser type
- Device information
- Cookies and usage data
- Pages visited and time spent
This data helps improve website performance, user experience, and security.
2. How We Use Your Information
We use the collected information to:
- Process reservations and tours
- Communicate booking confirmations and updates
- Improve website functionality and customer experience
- Provide customer support
- Send service-related notifications
- Send marketing communications (only if opted in)
- Ensure safety, compliance, and fraud prevention
3. Sharing Your Information
We do not sell your personal data.
We may share information with:
- Booking platforms (e.g., FareHarbor)
- Payment processors
- Customer support tools
- Marketing service providers (email newsletters, remarketing, analytics)
- Legal authorities, if required by law
All third parties follow strict confidentiality and data-protection practices.
4. Cookies & Tracking Technologies
Seas Lyfe uses cookies and similar technologies to:
- Improve page loading speed
- Personalize user experience
- Track analytics and website performance
- Enable secure booking functionality
You may disable cookies in your browser settings, but some features may not function correctly.
5. Data Protection & Security
We use industry-standard measures to safeguard your information, including:
- SSL encryption
- Secure booking gateways
- Restricted data access
- Regular website monitoring
While we take all reasonable precautions, no online transmission is 100% secure. You use the website at your own discretion.
6. Third-Party Links
Our website may contain links to external platforms (booking software, social media, information pages). Seas Lyfe is not responsible for the content, privacy practices, or security of these websites. We recommend reviewing their respective Privacy Policies.
7. Google Analytics & Advertising
We may use:
- Google Analytics
- Meta Pixel
- Search Console tracking
- Third-party advertising tools
These services help us understand visitor behavior and improve marketing campaigns. These platforms may use cookies to deliver more relevant ads. You can opt out of personalized ads via your Google or Facebook settings.
8. Email & SMS Communications
If you provide your email or phone number, we may send:
- Booking confirmations
- Trip instructions
- Safety updates
- Customer service messages
- News and promotions (only if subscribed)
You can unsubscribe at any time through the link in our emails or by contacting us directly.
9. Children’s Privacy
Our services and website are not intended for individuals under 18 unless accompanied by an adult. We do not knowingly collect data from minors. If you believe a minor’s information has been submitted, contact us to remove it.
10. Your Privacy Rights
Depending on your region, you may have the right to:
- Access your personal data
- Request deletion of your data
- Update or correct inaccurate information
- Opt out of marketing communications
- Request details on how your data is used
To exercise these rights, contact us at info@seaslyfe.com.
11. Data Retention
We retain your information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Maintain operational records
Payment details are never stored on our servers.
12. International Guests
As Seas Lyfe serves customers worldwide, your information may be processed in the United States or Mexico. By using our website, you consent to the transfer of data across borders under applicable laws.
13. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date, without any prior formal notice. Continued use of our website signifies acceptance of these updates.
14. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us:
Seas Lyfe
Email: info@seaslyfe.com
Phone: +1 (619) 786-0173
Website: www.seaslyfe.com